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Google Ads Quality Score: How It Works and How to Raise It

Quality Score directly affects your CPC and Ad Rank. The three components, what actually moves them, and the audit that lifts an account from QS 4 to QS 7+.

Vince Servidad
Vince Servidad
Performance Marketing Consultant
11 min read
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Quality Score is Google's 1–10 rating for your keyword + ad combination. A QS of 7 vs a QS of 4 can mean half the CPC for the same impression share.

Most accounts have keywords averaging QS 5–6. Audited accounts I've worked on regularly hit 7–8 average. The math compounds — same budget, more conversions.

Here's how to actually move it.

TL;DR

Quality Score has 3 components:

1. Expected CTR — based on past performance.

2. Ad Relevance — how relevant your ad copy is to the keyword.

3. Landing Page Experience — how relevant and fast your landing page is.

To improve:

  • Tightly group keywords by theme.
  • Match ad copy to keyword theme.
  • Send traffic to relevant pages.
  • Improve landing page speed.
  • Why Quality Score matters

    Google ranks ads by Ad Rank = Bid × Quality Score (simplified).

    So:

  • Bid ₱30 with QS 5 = Ad Rank 150.
  • Bid ₱20 with QS 8 = Ad Rank 160.
  • Higher QS wins the auction at lower bid.

    CPC also benefits:

  • QS 7+ keywords often pay 30–50% less per click than QS 4 keywords.
  • Across an account, QS improvements compound into 20–40% more conversions for the same spend.

    How to see Quality Score

    Google Ads → Keywords. Add columns:

  • Quality Score
  • Expected CTR
  • Ad Relevance
  • Landing Page Experience
  • Each component is rated:

  • Above average
  • Average
  • Below average
  • Below-average components drag QS down. Fix the weakest link first.

    Component 1: Expected CTR

    How likely your ad is to be clicked when shown.

    What moves it

  • Strong ad copy.
  • Headlines including keyword.
  • Compelling CTA.
  • Use of ad extensions.
  • How to improve

    1. Include the keyword in 2–3 headlines. Google rewards keyword-ad alignment.

    2. Use compelling, specific copy. "Shop Now" is generic; "Free Shipping Over ₱1,500" is specific.

    3. Use all ad extensions. Sitelinks, callouts, structured snippets, promotion. Each increases CTR.

    4. Pin headlines strategically. Don't pin too aggressively — RSA needs flexibility. But pin a strong keyword-led headline if your ad relevance is suffering.

    Component 2: Ad Relevance

    How closely your ad copy matches the search intent.

    What moves it

  • Ad copy mirrors keyword.
  • Specific landing page matches keyword.
  • Tight ad group structure.
  • How to improve

    1. Single-Keyword Ad Groups (SKAGs) — one ad group per keyword theme. Allows ad copy to perfectly match.

    2. Avoid mega ad groups with 50 keywords across multiple themes. The ad can't be relevant to all.

    3. Use Dynamic Keyword Insertion (DKI) carefully. `{KeyWord:Default}` inserts the keyword into your headline. Increases relevance but can produce awkward sentences. Use sparingly.

    4. Match landing page copy. If your ad targets "argan hair oil" and the landing page says "vanilla hair oil," ad relevance suffers.

    Component 3: Landing Page Experience

    How well your landing page serves the searcher.

    What moves it

  • Page load speed (especially mobile).
  • Mobile-friendliness.
  • Content relevance to keyword.
  • Trust signals (reviews, contact info, policies).
  • No deceptive practices.
  • How to improve

    1. Speed up the page. Run through PageSpeed Insights. Fix anything below mobile 70.

    2. Create dedicated landing pages for high-spend keywords. Don't send everyone to the homepage.

    3. Ensure clear CTA on the page. "Add to Cart" or "Get a Quote" should be visible above the fold.

    4. Add social proof. Reviews, testimonials, ratings.

    5. Add trust elements. Return policy, contact info, security badges.

    6. Mobile-first design. Most PH searches are mobile. Test on a real phone.

    SKAG strategy (legacy but still useful)

    Single Keyword Ad Groups: one ad group, one keyword (or very tight cluster).

    Structure

  • Campaign: Hair oils
  • - Ad group A: "argan hair oil" (with phrase + exact match)
  • - Ad: "Argan Hair Oil — Daily Serum | Brand"
  • - Ad group B: "vanilla hair oil"
  • - Ad: "Vanilla Hair Oil — Daily Serum | Brand"
  • Each ad mirrors its keyword exactly. Ad relevance shoots up.

    Caveat

    SKAG is more controversial in 2026 with Smart Bidding. Some operators move to STAG (Single Theme Ad Groups) — slightly larger groups with theme-aligned ads.

    For most accounts, STAG is the right balance: 5–10 closely related keywords per ad group, ad copy aligned to the theme.

    Audit process

    For each keyword with QS below 7:

    1. Identify which component is below average.

    2. If Expected CTR low: improve ad copy, add extensions.

    3. If Ad Relevance low: tighten ad group, rewrite ad copy to match.

    4. If Landing Page Experience low: speed up page, improve content alignment.

    Run this audit monthly. Most QS improvements take 2–4 weeks to show.

    Common QS mistakes

    1. Mega ad groups

    50+ keywords in one ad group. Ad can't be relevant to all.

    2. Generic ad copy

    "Best products at low prices" doesn't include keywords or specific value props.

    3. Slow landing pages

    Mobile PageSpeed 30s and 40s. Google penalizes.

    4. Sending all traffic to homepage

    Homepage is generic. Land traffic on relevant collection or product pages.

    5. Ignoring extensions

    Every extension lifts CTR which lifts QS. Use all relevant ones.

    How long QS takes to improve

    QS uses 90+ day rolling data. Changes today don't show immediately.

  • Ad copy changes: 1–2 weeks for visible QS shift.
  • Landing page changes: 2–4 weeks.
  • Structural changes (SKAGs): 4–8 weeks.
  • Don't expect overnight results.

    When QS doesn't matter much

    Two cases:

    Bidding on your own brand has high QS automatically (relevant ad, relevant landing). Optimization here matters less.

    2. PMax / Smart campaigns

    QS is exposed less in these campaign types. Focus on assets and audience signals instead.

    What to do this week

    1. Audit Quality Scores across your top 20 spending keywords.

    2. Identify which component is below average for each.

    3. Make 1–3 changes (rewrite ad, restructure ad group, fix landing page).

    4. Wait 2 weeks. Re-audit.

    5. Iterate.

    Most accounts see QS lift 1–2 points within 30 days, translating to 15–30% efficiency gain.

    Want a Quality Score audit?

    Quality Score is the most-overlooked lever. My Google Ads Specialist service includes QS audits. Or learn the system in the Google Ads Course Philippines.

    Related reading:

  • Google Search Ads: Complete Guide
  • Google Ads Bidding Strategies Explained
  • Negative Keywords: The Lever Most Accounts Ignore
  • Vince Servidad

    Written by Vince Servidad

    I've spent over $26M on ads and built my own 7-figure brand from scratch. I don't just 'manage ads'—I build the growth systems that actually scale businesses profitably.

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